Tips

  Listener Tip: We do a number of things to increase quality on 7 Cups. One thing is our anonymous evaluation program (think of this like a secret shopper program) where more experienced listeners connect with new listeners as members to provide them supportive and helpful feedback to help them grow.

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    Listener Tip: Label the emotion that the member is feeling. Example: "It sounds like you feel sad." "You sound frustrated." Label emotions throughout the conversation.
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